You may cancel your tour package at any time. Cancellation shall be effective only on the receipt of a written notification or an e-mail in this regard from the person who made the booking.
The following cancellation charges shall be applicable
Prior to 30 days or more: Booking paid amount
15 days to date of departure: 100%.
In case of no-show or Improper response: 100%
On cancellation of bookings done using promotional codes, the hotel cancellation charges are calculated on a total price before discount. For such bookings, an additional Assure Trips cancellation charge of 12% will be deducted from the refund amount after applying the hotel cancellation policy
The company does not accept amendment request to the hotel reservation if the check-in is within 48 Hours.
The Company doesn't support changes and modifications to online bookings once they're made.
All the refunds shall be done by the Assure Trips directly.
Your bank may debit its own separate charges from refunds made to your credit card or bank account. Cancellation fee amount and free cancellation time frame may vary depending on your city and country. The refund will be through credit/debit card where the user paid actually with duration of maximum 7 - 8 working days.
Purchases made on Assure Trips are safe thanks to our Secure Server. Assure Trips assures you that your information is completely protected and your purchases safe.
We collect information you provide directly to us through your access or use of the Services, such as when you create or modify your account, request on-demand services, contact customer support, or otherwise communicate with us. This information may include: your name, email address, phone number, postal address, profile picture, payment method, financial and credit card information, and other information you choose to provide.
Please note that we do not knowingly collect, keep or maintain personal information from children under the age of 18 through the Services, as we require that all users represent to us that they are at least 18 years old.